PRODUCTS & SERVICES

Product

• Small - partner
• Medium - magix
• Large - definity
  

Services

• Maintenance contracts - offers fixed cost support for systems
• Sales/ service/fiberoptics/voice and data cabling
• Certification of data cabling
• Installation/maintenance of Avaya products
• Switch programming
• Voice Mail/Processing Installation and Programming
• Adds, moves, and changes to both voice and data wiring
• Connecting local and long distance service
• Fiber optic cabling

Call Center Support

• Call Center design and implementation
• Computer Telephone Integration (CTI)
• Policy and Procedure Review
• Training: Administrative and End User
• System Utilization Review
• Temporary Staffing
• Project management